Refunds & Cancellations

Once a User chooses to avail any subscription plan/offer announced by vrproperties and agrees to buy that plan/offer by due payment for that plan/offer to vrproperties, such payment by User shall not be refunded by vrproperties under any circumstances whatsoever. Please note that such act of buying vrproperties’s plan is irreversible process under the applicable law.

Post receipt of payment from the User for the above-mentioned plan, vrproperties shall create User ID in its Mobile App / Website ONLY post successful KYC verification of such User. If the User is unable to get successful KYC done, vrproperties shall not be able allow for availing the services mentioned for that particular subscription plan. No existing balance will be refunded to the user in case of un-successful KYC verification. Thus, in order to avail vrproperties services on its Mobile App / Website, User has to mandatorily get his successful KYC verification done.

Post User Id creation, while availing various services on vrproperties Mobile App / Website, a transactions which have failed for any reason directly attributable to vrproperties and vrproperties has received corresponding confirmation from the payment gateway, will be automatically refunded to User’s bank account within 3-15 working days from the date of transaction and a confirmation mail will be sent to User’s email id registered with vrproperties. Please note that only the actual transaction amount will be refunded excluding payment gateway charges and all applicable taxes. However, for cases where User has received a successful completion confirmation but not received services, User is required to submit a complaint by sending an e-mail to Email ID given on this website. vrproperties shall enquire the matter after receiving the complaint from the User and based on the enquiry vrproperties may refund the payment deducting necessary professional service charges. In all cases, vrproperties’s liability will be restricted to providing User a valid refund to the extent of corresponding payment received by vrproperties with respect to a particular transaction. vrproperties shall not be responsible for any other claim or consequential liability arising out of failed services on our system.

User accepts that this refund policy is subject to all the terms and conditions as stated in the Agreement of the User/business associate/retailer/distributor with vrproperties
 

Under any circumstances whatsoever. Please note that such act of buying vrproperties’s plan is irreversible process under the applicable law.

Post receipt of payment from the User for the above-mentioned plan, vrproperties shall create User ID in its Mobile App / Website ONLY post successful KYC verification of such User. If the User is unable to get successful KYC done, vrproperties shall not be able allow for availing the services mentioned for that particular subscription plan. No existing balance will be refunded to the user in case of un-successful KYC verification. Thus, in order to avail vrproperties services on its Mobile App / Website, User has to mandatorily get his successful KYC verification done.

Post User Id creation, while availing various services on vrproperties Mobile App / Website, a transactions which have failed for any reason directly attributable to vrproperties and  vrproperties has received corresponding confirmation from the payment gateway, will be automatically refunded to User’s bank account within 3-15 working days from the date of transaction and a confirmation mail will be sent to User’s email id registered with vrproperties. Please note that only the actual transaction amount will be refunded excluding payment gateway charges and all applicable taxes. However, for cases where User has received a successful completion confirmation but not received services, User is required to submit a complaint by sending an e-mail to Email ID given on this website. vrproperties shall enquire the matter after receiving the complaint from the User and based on the enquiry vrproperties may refund the payment deducting necessary professional service charges. In all cases, vrproperties's liability will be restricted to providing User a valid refund to the extent of corresponding payment received by vrproperties with respect to a particular transaction. vrproperties shall not be responsible for any other claim or consequential liability arising out of failed services on our system.

User accepts that this refund policy is subject to all the terms and conditions as stated in the Agreement of the User/business associate/retailer/distributor with vrproperties.